Issue 3, published in December 2009, includes details on the resort accreditation process and news on the TV campaign from Worldwide Timeshare Hypermarket supported by TATOC. Read about life in the day of Macdonald Resorts sales director Steve Bryant and learn about the support modules for timeshare owner committees written by board member Jan Tilley. Resort Properties committee secretary Fred Elliott discusses the important relationship between members, committees and the management company. There is also the latest resort news and an article from Stuart Carrington on staff on-site accommodation.