Timeshare owners should be on their guard if contacted by either Barclays Sterling Ltd & CAS Consumer Arbitration Services, both of which have been brought to the attention of the police in the UK. Barclays Sterling Ltd, which does not appear to be registered at Companies House but which quotes a Lancashire address, is reportedly contacting timeshare owners and advising them that a buyer has been found for their week or points. This is practice that both TATOC and the RDO condemns as, more often than not, the sale fails to take place and the owner loses all monies paid for the so called service.
Barclays Sterling Ltd claims to be part of Consumer Arbitration Services, an organisation that purports to offer resale advice to timeshare owners. The company is again not registered at Companies House and its website was set up using a false address in the US.
Timeshare owners looking to sell should only ever use a company that is a member of TATOC or the RDO and has signed up to a code of conduct. For more information go to www.timeshareassociation.org or www.rdo.org.
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Consumer Help Consumer Alerts Consumer Alert - Barclays Sterling
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