It has been brought to the attention of TATOC that a company called Blue Flag Travel has started to cold call timeshare consumers with an offer for a promotional stay at their resorts.
BlueFlag Travel (the same as GC Resorts) is unclear where they obtain the personal consumer data of timeshare owners as this is not made available by reputable timeshare developers and exchange organisations. It is also unclear where the company is based although there is a UK phone number. There is no office address or UK Company Registration information.
The website for Blue Flag Travel (http://www.blueflagtravel.com) was registered in March 2012. The content is very similar to other websites such as the Gran Canaria Resorts site.
On the FAQ page there is a question about how they can offer promotional weeks: How can you do the weeks so cheap? The resorts and hotels we have available are choosing to offer these are cost price due to low occupancy on the resorts. This gives the resort the opportunity to promote the onsite facilities and amenities that are available to you and also let you know of any future offers. However they do not mention if there is a presentation attached to this offer. Will that be part of the terms and conditions once the consumer has paid for a promotional week?
While there is nothing wrong with promotional offers and most timeshare consumers are familiar with these kinds of holidays, TATOC urges owners and non owners to exercise caution when dealing with companies who cold call, do not mention terms and conditions on the website or provide company information.
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Consumer Help Consumer Alerts Consumer Alert: Blue Flag Travel
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