Consumer Alert: Direct Resorts

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Consumer alertIt has been brought to the attention of the TATOC Consumer Helpline that a company called Direct Resorts is actively cold calling Diamond Resort owners offering discounted holidays and inferring this is their ‘entitlement' as they have been long-term, fee paying owners with Diamond.

They have also contacted owners from other timeshare resorts.

The TATOC Consumer Helpline always recommends never to deal with cold callers and has advised the Diamond legal department accordingly.

If you require any further information please call the TATOC Consumer Helpline on 0845 230 2430 or visit the Timeshare Consumer Guides section of this website.

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