TATOC The Timeshare Association

If you are a trader selling goods, services or digital content to a consumer, these regulations will apply to you.

The regulations set out:

• The information which a trader must give to a consumer before and after making a sale
• How that information should be given
• The right for consumers to change their minds when buying at a distance or off-premises
• Delivery times and passing of risk
• A prohibition on any additional payments which appears as a default option
• A prohibition on consumers having to pay more than the basic rate for post-contract customer helplines

These regulations will apply to contracts concluded on or after 13 June 2014.

The regulations can be downloaded here

The guidelines to the regulations can be downloaded here